PRACTICE MANAGER

What’s something outside of work that brings you joy?

My dogs bring me immense joy. I have dachshunds, and they are quirky, demanding, and loving little space invaders. Animals have always been a part of my life, including cats, rabbits, guinea pigs, sugar gliders, rats, mice, birds, fish, snakes, lizards, frogs, stick insects, spiders, giant cockroaches, and silkworms. However, dogs have always held a special place in my heart, and I can't imagine my life without at least one.

If you weren’t doing this job, what would you be doing instead?

I'd probably still be grooming dogs. About 10 years ago, I decided to retrain as a Veterinary Nurse and ended up studying Dog Grooming at GoTafe in Werribee. I've groomed dogs for a large pet chain store, a boarding kennel, and from my home. I semi-retired when Covid hit, but I still groom for family and friends, mostly for the love of it and to keep my skills current.

What’s a fun fact about you that might surprise people?

I'm not sure if it's considered a "fun" fact, but earlier in my career, I became the first female Fitter and Machinist in Victoria. This was back in the mid-1980s when women were encouraged to enter non-traditional trades. It was a challenging decision to take on an apprenticeship in this field, both physically and mentally, but I'm glad I persevered. It led me down quite a few different career paths, each bringing opportunities to learn new skills.

Coffee order or go-to comfort drink?

I couldn't skip this question! My go-to coffee order is a double shot, extra hot latte but I drink way too much coffee, so I recently changed my order to just a normal extra hot latte to cut down on my caffeine intake.  My other coffee order, although not coffee, is an extra hot Chai Latte, I prefer the infused chai but I'll also drink the powdered chai.  

RECEPTIONIST

As a dedicated and enthusiastic upcoming receptionist, Leah is committed to providing a warm, welcoming environment for all patients. Her goal is to make each individual feel safe and comfortable from the moment they walk through the door, ensuring a smooth and seamless transition through the reception area. She is passionate about delivering excellent customer service and helping patients have a positive experience at our clinic. 

RECEPTIONIST

Jaclyn is a big people person. She loves to talk and get to know people! She’ll always endeavour to do her best to help others. She loves learning new things, and takes pride in working to the best of her ability. As a former nurse, caring for others is in her blood! 

She is bubbly, caring, kind and always has a smile on her face!

Family is everything to Jaclyn, and her favourite thing in the world is spending quality time with her husband and 3 kids. She enjoys reading, camping in the caravan with family and friends, baking sweet treats, singing to Taylor Swift, and having a wine or two with friends. 

RECEPTIONIST

Kim brings a wealth of experience across a range of management roles and positions. She has four years of experience as a medical receptionist and is currently completing a Certificate IV in Medical Administration.

Known for her compassionate and caring nature, Kim is dedicated to supporting others and consistently goes above and beyond to provide assistance.